Soft Skills & Professional Image Training

Required Learning

The course will cover the following:

• Work Ethics
• Mannerisms and attitude
• Phone/Email etiquette,
• Personal appearance (Body Language)
• Team Work,
• Customer Service (Service Standards and Building Customer Relations)
• Effective Communication (Verbal and Non Verbal)

Up To Date Curriculum

A short course of Soft Skills developed to enhance the personal attributes of your employees’ interactions, job performance and career growth. Unlike hard skills, which are about a person’s skill set and ability to perform a certain type of task or activity, soft skills are interpersonal and broadly applicable.

Industry Leading Skills

The skills needed to be successful in the work place. The individuals who should do this course are all who seek to get ahead in a fast paced work environment.