How to identify emotions in yourself and others, manage your emotions, and improve your relationships at work.
- Uncover what emotional intelligence is
- Identify the signs of high and low EQ in yourself and those around you
- Avoid allowing your “instinctual” reaction brought about by low emotional intelligence
- Take control of your relationships at work and create rewarding partnerships
- Recognize which events or people drive you crazy–and strategies for how to cope
- Exercise self-control while expressing yourself passionately and authentically